Influencers virtuales: percepción, ética e intención de compra

Porrtada Número

Descargas

Visitas a la página del resumen del artículo:  139  

DOI

https://doi.org/10.25267/Rev_estud_socioeducativos.2026.i14.18
PlumX

Autores/as

Resumen

Este estudio analiza las percepciones generacionales hacia los influencers virtuales y su impacto en la intención de compra. Mediante una metodología cualitativa y cuantitativa, se examinan las reacciones de nativos e inmigrantes digitales ante estas entidades. Los resultados revelan una polarización marcada: mientras los jóvenes valoran la estética CGI, los mayores muestran rechazo por el efecto del “Valle Inquietante” (Uncanny Valley). La investigación concluye que la falta de vulnerabilidad biológica limita la confianza profunda, sugiriendo que el futuro de la influencia digital reside en una coexistencia híbrida y ética, donde la perfección algorítmica se integre con la autenticidad humana para generar credibilidad.

Palabras clave


Descargas

Los datos de descargas todavía no están disponibles.

Cómo citar

Scognamiglio, I., & Accardo, A. (2026). Influencers virtuales: percepción, ética e intención de compra. RESED, 1(14), 271–289. https://doi.org/10.25267/Rev_estud_socioeducativos.2026.i14.18

Citas

Abruzzese, A., & Borrelli, D. (2000). L’industria culturale: Tracce e immagini di un privilegio. Carocci.

Amaturo, E. (2012). Metodologia della ricerca sociale. UTET.

Arsenyan, J., & Mirowska, A. (2021). Almost human? A comparative case study on the social media presence of virtual influencers. International Journal of Human-Computer Studies, 155, 102694. https://doi.org/10.1016/j.ijhcs.2021.102694

Bandura, A. (1977). Social learning theory. Prentice-Hall.

Block, S., & Lovegrove, J. (2021). The virtual influencer and the future of brand engagement. Journal of Digital & Social Media Marketing, 9(1), 35-46.

Castells, M. (2009). Communication power. Oxford University Press.

Chaves, A. P., & Gerosa, M. A. (2021). How should my chatbot interact? A review of human-computer interaction research on conversational agents. International Journal of Human-Computer Interaction, 37(12), 1121-1142. https://doi.org/10.1080/10447318.2020.1864010

Cialdini, R. B. (2001). Influence: Science and practice (4th ed.). Allyn and Bacon.

Comisión Europea. (2024). Reglamento (UE) 2024/1689 del Parlamento Europeo y del Consejo por el que se establecen normas armonizadas en materia de inteligencia artificial (Ley de Inteligencia Artificial). Diario Oficial de la Unión Europea.Codeluppi, V. (2015). Mi metto in vetrina: Selfie, Facebook, Apple, Hello Kitty, Renzi e altre “vetrinizzazioni”. Mimesis.

Dawkins, R. (1976). The selfish gene. Oxford University Press.

Floridi, L., Cowls, J., Beltrametti, M., Chatila, R., Chazerand, P., Dignum, V., Luetge, C., Madelin, R., Pagallo, U., Rossi, F., Schafer, B., Valcke, P., & Vayena, E. (2018). AI4People - An ethical framework for a good AI society: Opportunities, risks, principles, and recommendations. Minds and Machines, 28(4), 689-707. https://doi.org/10.1007/s11023-018-9482-5

Freberg, K., Graham, K., McGaughey, K., & Freberg, L. A. (2011). Who are the social media influencers? A study of public perceptions of personality. Public Relations Review, 37(1), 90-92. https://doi.org/10.1016/j.pubrev.2010.11.001

Katz, E., & Lazarsfeld, P. F. (1955). Personal influence: The part played by people in the flow of mass communications. Free Press.

Lewin, K. (1951). Field theory in social science: Selected theoretical papers. Harper & Brothers.

Lou, C., Qiu, L., & Chen, Y. (2022). Rise of the machines? An examination of how AI-driven virtual influencers persuade. Journal of Interactive Advertising, 22(3), 256-271. https://doi.org/10.1080/15252019.2022.2115160

McCombs, M. E., & Shaw, D. L. (1972). The agenda-setting function of mass media. Public Opinion Quarterly, 36(2), 176-187. https://doi.org/10.1086/267990

McLuhan, M. (1964). Understanding media: The extensions of man. McGraw-Hill.

Miao, F., Kozlenkova, I. V., Wang, H., Xie, T., & Palmatier, R. W. (2022). An emerging theory of avatar marketing. Journal of Marketing, 86(1), 67-90. https://doi.org/10.1177/0022242921996646

Mori, M. (1970). The uncanny valley. Energy, 7(4), 33-35.

Morin, E. (1957). Les stars. Éditions du Seuil.

Morin, E. (1962). L’esprit du temps. Grasset.

Ohanian, R. (1990). Construction and validation of a scale to measure celebrity endorsers’ perceived expertise, trustworthiness, and attractiveness. Journal of Advertising, 19(3), 39-52. https://doi.org/10.1080/00913367.1990.10673191

Peters, J. D. (2005). Parlare al vento: Storia dell’idea di comunicazione. Meltemi Editore.

Prensky, M. (2010). H. Sapiens Digital: From digital immigrants and digital natives to digital wisdom. Innovate: Journal of Online Education, 5(3).

Przybylski, A. K., Murayama, K., DeHaan, C. R., & Gladwell, V. (2013). Motivational, emotional, and behavioral correlates of fear of missing out. Computers in Human Behavior, 29(4), 1841-1848. https://doi.org/10.1016/j.chb.2013.02.014

Ritzer, G., & Jurgenson, N. (2010). Production, Consumption, Prosumption: The nature of capitalism in the age of the digital ‘prosumer’. Journal of Consumer Culture, 10(1), 13-36. https://doi.org/10.1177/1469540509354673

Robinson, B. (2020). Towards an ontology and ethics of virtual influencers. Australasian Journal of Information Systems, 24. https://doi.org/10.3127/ajis.v24i0.2807

Sands, S., Campbell, C., Ferraro, C., & Mavrommatis, A. (2022). Virtual or human? The impact of the influencer type on Gen Z consumer outcomes. Journal of Product & Brand Management, 31(6), 845-857. https://doi.org/10.1108/JPBM-06-2021-3522

Sundar, S. S. (2020). Rise of machine agency: A framework for studying the psychology of human-AI interaction (HAII). Journal of Computer-Mediated Communication, 25(1), 74-88. https://doi.org/10.1093/jcmc/zmz026

Tajfel, H., & Turner, J. C. (1979). An integrative theory of intergroup conflict. En W. G. Austin & S. Worchel (Eds.), The social psychology of intergroup relations (pp. 33-47). Brooks/Cole.

Toffler, A. (1980). The third wave. Bantam Books.

Zuboff, S. (2019). The age of surveillance capitalism: The fight for a human future at the new frontier of power. PublicAffairs.