Manejo de emociones negativas en el aprendizaje colaborativo en línea Enfoque multimodal para resolver dificultades técnicas

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Simone Belli

Resumen

El propósito de este artículo es identificar cómo los participantes manejan las dificultades técnicas durante el aprendizaje colaborativo en línea. Analizamos el marco de participación en un corpus compuesto por 30 horas de aprendizaje colaborativo en línea entre estudiantes de una universidad andina, su profesor y expertos internacionales. Presentamos una interacción multimodal del lenguaje verbal y corporal en una actividad de colaboración para el análisis momento a momento de la interacción social que evoluciona. También nos enfocamos en las formas en que los participantes interactúan con sus palabras y su expresión no verbal, utilizando el análisis de conversación. Hemos observado cómo las dificultades técnicas generan malestar social y emociones negativas entre participantes. Nosotros describimos cómo se muestran las emociones negativas en diferentes contextos y cómo los usuarios resolvieron esto durante el aprendizaje colaborativo en línea.

Palabras clave
problemas técnicos, interacción multimodal, emociones negativas, transformación digital, aprendizaje colaborativo en línea,

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Belli, S. (2020). Manejo de emociones negativas en el aprendizaje colaborativo en línea: Enfoque multimodal para resolver dificultades técnicas. Pragmalingüística, (28), 10-27. https://doi.org/10.25267/Pragmalinguistica.2020.i28.01
 
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