Gérer les émotions négatives dans l'apprentissage collaboratif en ligne: Approche multimodale pour résoudre les difficultés techniques
Auteurs
- Simone Belli (ES) Universidad Complutense de Madrid https://orcid.org/0000-0001-8934-7569
Résumé
L'objectif de cet article est d'identifier comment les participants gèrent les difficultés techniques lors de l'apprentissage collaboratif en ligne. Nous analysons le cadre de participation à un corpus composé de 30 heures d'apprentissage collaboratif en ligne entre des étudiants d'une université andine, leur professeur et des experts internationaux. Nous présentons une interaction multimodale du langage verbal et corporel dans une activité collaborative pour l'analyse de l'évolution des interactions sociales à chaque instant. En utilisant également l'analyse de conversation, nous nous concentrons sur la façon dont les participants interagissent avec leurs mots et leurs expressions non lexicales. Nous avons observé comment les difficultés techniques génèrent des troubles sociaux et des émotions négatives partagées entre les participants. Nous décrivons comment les émotions négatives sont montrées dans des contextes mixtes et comment les utilisateurs les ont résolues lors de l'apprentissage collaboratif en ligne.
Mots-clés
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(c) Tous droits réservés Simone Belli 2020
Ce travail est disponible sous licence Creative Commons Attribution - Pas d'Utilisation Commerciale - Pas de Modification 4.0 International.
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