Marco analítico para el aprovechamiento de Tecnologías de Información y Comunicación. / Analytical Framework for the Use of Information and Communication Technologies.

Diagnóstico en organizaciones gubernamentales y de la sociedad civil en México / Diagnosis in Government and Civil Society Organizations in Mexico

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Vol. 8 No. nº1 (2019): Commons, vol. 8 nº 1
Papers
44-75
Published: 14-06-2019

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Abstract

The objective of this paper is to propose an analytical framework for the use of ICT in governmental and civil society organizations for social development, which was integrated through the review of previous studies and surveys. Data from an online survey applied to 203 mexican organizations focused on the development of young people were analyzed based on this framework. The findings show the level of use of ICT in relation to three levels of use (basic, intermediate and high) and 11 dimensions. It is found that the use of ICTs is mainly for administrative and dissemination purposes and to a lesser extent to enhance their capacities to respond to the social problems they address. This study generates knowledge about these organizations which are key actors for development and social change. Addtionally, this proposal is replicable in other organizations and contexts.

Keywords

Information and Communication Technologies Google Schoolar
Communication and Development Google Schoolar
Governmental Organizations Google Schoolar
Non-Governmental Organizations Google Schoolar
youth Google Schoolar

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Padilla de la Torre, M. R., Zermeño Flores, A. I., & Tufte, T. (2019). Marco analítico para el aprovechamiento de Tecnologías de Información y Comunicación. / Analytical Framework for the Use of Information and Communication Technologies.: Diagnóstico en organizaciones gubernamentales y de la sociedad civil en México / Diagnosis in Government and Civil Society Organizations in Mexico. Commons. Revista De Comunicación Y Ciudadanía Digital, 8(nº1), 44–75. Retrieved from https://revistas.uca.es/index.php/cayp/article/view/5116

Author Biographies

María Rebeca Padilla de la Torre, Universidad Autónoma de Aguascalientes (Mexico)

Professor-researcher of the Communication Department of the Autonomous University of Aguascalientes, Mexico. Ph. D.  in Scientific-Social Studies in the specialty of Communication, Culture and Society by the Technological Institute of Higher Studies of the West. Her lines of research are the sociocultural and political analysis of media practices and information technologies and communication for development. Leader of the Academic Body of Sociocultural Studies and Member of the National System of Researchers level 2 of CONACYT, Mexico.

Ana Isabel Zermeño Flores, University of Colima (Mexico)

Professor-Researcher at the University Center for Social Research of the University of Colima, Mexico. Founder and coordinator of Agorante, Research Group in Society and Technologies. PhD in Audiovisual Communication. Research lines: ICT for development and social change; evaluation and social impact of technologies; digital inclusion and community intervention; digital vulnerability; studies of contemporary culture; youth; web usability; information management.

Thomas Tufte, Loughborough University (UK)

Professor and Director of the Institute of Media and Creative Industries at Loughborough University London, United Kingdom (2018-). He is also a 'Senior Research Associate' at the University of Johannesburg (South Africa, 2013-). He has a PhD in Communication from the University of Copenhagen, Denmark (1995). His research interests are oriented towards the role of communication in the articulation and mobilization of citizens in processes of change. His research projects have focused on processes of change in Africa and Latin America. Besides being a researcher, he has consulted in the field of communication and social change for international organizations such as United Nations agencies (UNICEF, UNDP, UNESCO), foundations and international NGOs (such as Rockefeller Foundation, Panos and ADRA) and bilateral organizations ( USAID, Danida and AIDS).

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